Blog Topics

  • Help is on the way.

    April 2, 2010

    There is no such thing as a perfectly staffed shiftwork operation. Sure, there will be days when the number of people that show up is exactly the…

  • Call Center Scheduling

    March 23, 2010

    There is a big difference between creating a shift schedule for a manufacturing plant and a call center.

    More often than not, manufacturing tends…

  • When is high overtime appropriate?

    February 1, 2010

    We are typically asked about ways to lower overtime. It is clear that most companies view overtime as a necessary evil. They try to get it as low as…

  • Considerations for Multiple Schedules

    December 10, 2009

    Often, when we start on a project with a company, the question will be asked, "Can we put in more than one schedule?" The intent is to…

  • Alertness on 12-hour night shifts

    December 2, 2009

    The problem with all night shifts, regardless of shift length, is that they don't match up with the lifestyles of the rest of the world. On…