About this blog

February 12, 2013

Welcome to my blog on Shiftwork Operations.

My name is Jim Dillingham and for the last 25 years, I've had a job that some have called a perpetual high school field trip. Why?  Well, my job consists of going to operations that work around the clock and evaluating their shiftwork structure.  I tell people that my job is to Evaluate, Design and Implement shift schedules.

That's the short answer.

The reality is much more complex than that.  I have worked with around 200 different companies over the years and no two projects have been the same.  Everyone seems to have a unique reason for calling me in.  They all have equally unique solutions to their shiftwork issues.

If I had to boil my job down to one paragraph, it would look something like this:

Growing companies frequently find that they are outgrowing their facility.  When this happens, they can either increase capital spending (add onto their plant) or use their existing site more efficiently (typically running it 24/7).  Going to a 24/7 operation can be a bit overwhelming.  The entire product flow and cost structure of the operation will be affected.  The workforce, faced with working weekends may rebel.  The change, once made, will be something that the plant will have to live with for a very long time.  This is where I come in.  I'm the guy that "measures twice and cuts once."  I make sure the change is done right, the first time. I do the math needed to give us answers with regards to schedule coverage staffing and product flow.  I get the workforce involved; making sure they understand the need for change.  They also participate in guiding the change so long as the needs of the business are met.  I write the pay and work policies needed to replace the soon-to-be outdated 5-day policies.

I do it all and when I am done, the company is on the best schedule possible.

My company is Shiftwork Solutions.  I run it with my business partner, Dan Capshaw (the new guy who has only been working with shiftworkers for 23 years).

The goal of this blog is for me to post article of interest for people that have an interest in improving their shiftwork operation.

As far as content goes, I have no shortage of material.  However, if you ever have anything specific you would like to learn about, you can always call our office or drop me a line.

My contact information is on the right sidebar; along with links to past posts, and a link to my main business site.

I look forward to helping you improve your shiftwork operation.