April 23, 2019
Quantity Matters. If your workforce is complaining about overtime, don’t assume that it’s always because there is too…
April 6, 2019
Why do people visit our site? What services do they find the most valuable? How to contact us.
April 1, 2019
A discussion about how employee preferences can impact your optimal staffing level.
March 29, 2019
How do things like local unemployment and wage competition affect your staffing decisions?
March 28, 2019
Different operational roles require different staffing considerations when changing schedules.
March 27, 2019
Every industry has its own needs which define their particular optimized staffing level.
March 26, 2019
A discussion about the costs of various labor options including overtime, straight time and temporary workers.
November 29, 2018
This is a short case study on a recent shiftwork project in manufacturing. The company wanted to increase output while the demand for workforce was high.
October 22, 2018
A list of 50 Best Practices for Shiftwork Operations
October 16, 2018
The most important factors determining optimal staffing levels.
October 12, 2018
A brief discussion explaining the difficulty in changing the work schedule of your employees.
September 27, 2018
Companies are dynamic in that there are always a lot of moving parts. How can you tell what action will cause a desired outcome if you have less than perfect information?
April 26, 2018
How a new mixed schedule help tackle seasonality while satisfying both workers and managers.
April 24, 2018
Suppose I asked you the following question: "Will an employee make more or less money when they work overtime?"
May 31, 2017
Attract and keep employees by knowing what they want, and how to distribute workload.
May 2, 2017
How to provide a shift schedule that gives your workforce the work-life balance they need.
February 8, 2017
8-hour or 12-hour schedules?
October 28, 2016
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September 16, 2016
A list of things and areas that need to be looked at before you change schedules in your main area of focus.
August 25, 2016
What makes scheduling food manufacturing different from other types of manufacturing?
August 4, 2016
Considerations for staffing your shiftwork operations
July 12, 2016
Human Resource considerations for shiftwork operations
July 5, 2016
The shiftworker perspective
June 30, 2016
Signs that you need a new shift schedule
June 28, 2016
shiftwork policies and overtime for salaried personnel.
January 19, 2016
change management in a shiftwork operation
November 9, 2015
I just saw a post on LinkedIn where a LEAN expert mentioned that 20% of implementing LEAN is having the right tools. The other 80% is mindset. In…
October 1, 2015
12-hour shift 8-hour shift long shift fixed shift rotating shift shift length afternoon shift crew size required staffing annual workdays shift patterns
September 3, 2015
How can organizations attract people to jobs that require work on nights and weekends when unemployment drops and wage pressure rises?
May 29, 2015
Suggestions for improving employee alertness
March 4, 2015
How a food processor saved capacity and eliminated over-sanitation by changing from 5-day operation to 7-day opearation
November 21, 2014
After 26 years of working with hourly employees all the way up to senior corporate executives, one thing strikes me as a universal truth - We…
October 15, 2014
How the right schedule can help attract workers when there is a lack of labor and little to no room to raise wages?
October 6, 2014
In my last post I talked about shift workers' preferred shift, which is day shift, and the implications of that preference on worker…
September 29, 2014
We all know that shift work, and especially night shift, is difficult. For some folks it can lead to disrupted sleep patterns and non-traditional…
September 23, 2014
How many people does it take to staff a schedule with full time or/and part time workers using different shift patterns.
September 11, 2014
How many people does it take to staff a schedule
August 27, 2014
Dealing with misleading assumptions about shift patterns and schedules
August 1, 2014
safety in shift work
July 16, 2014
finding the optimal level of overtime; solving productivity and overtime with schedules
July 8, 2014
the real costs and benefits of overtime, the difference between straight and overtime costs
June 18, 2014
Client testimonies - how Shiftwork Solutions helps organizations achieve more, have satisfied customers and workers
May 27, 2014
How we work with clients .
May 7, 2014
April 28, 2014
how to offset the anxiety that comes with change when assigning workers to their new shift and crew
April 24, 2014
January 20, 2014
DO-s and DON't-s of changing schedules
September 6, 2013
how to cover 6-day schedules
August 20, 2013
July 24, 2013
Part I of this series was posted a few days ago and discussed some of the problems surrounding 6-day schedules. I recommend you read that…
July 16, 2013
transitioning to 24/4 - 6-day operations
May 7, 2013
This post is the fourth and final post in a series about 10-hour shifts. If you have not already seen the first three posts in this series, I…
April 30, 2013
Pros and cons of the Weekend Warrior - covering 24/7
April 29, 2013
making a schedule change
April 22, 2013
This post is the third in a series about 10-hour shifts. If you have not already seen the first two posts in this series, I recommend you do so…
April 19, 2013
This is the second in a series of presentations about 10-hour shifts. Click Here if you want to see "10 Hour Shifts - Part One"…
April 15, 2013
April 9, 2013
Before a company goes to 24/7 operations, they typically reserve the weekend for much of their maintenance work - run the equipment on the weekdays…
April 1, 2013
In today's work environment, compressed work weeks, telecommuting and competition for labor have conspired to make 8-hour shifts a vanishing…
March 29, 2013
This posting is the first in a series of posts that will examine the relationship between the schedule your employees are working and the…
March 25, 2013
One of the most common and misunderstood issues surrounding schedules is the relationship between staffing, overtime and the schedule itself.
March 4, 2013
More often than not, companies come to us when they are out of capacity. Overtime is high and the workforce is becoming tired. …
February 28, 2013
Measure twice, cut once.
This adage is as applicable to a schedule change as it is for those in the carpentry trade.
Make one mistake and…
February 24, 2013
Let's cut right to the chase on this one: Should supervisors be on the same schedule as the people that they supervise?
The answer is…
February 19, 2013
I recently participated in an online forum about the "Evils of Overtime." I was surprised at how uniformly overtime is seen as…
February 14, 2013
Changing shift schedules is not like changing the curtains in your kitchen.
Its complicated. It disrupts your workforce. It takes a…
February 12, 2013
Welcome to my blog on Shiftwork Operations.
My name is Jim Dillingham and for the last 25 years, I've had a job that some have called a…
April 25, 2011
Yesterday the New York times published an article about companies that use their data for decision-making. As I mentioned a few weeks ago, doing so…
April 5, 2011
Over the last 20 years I have evaluated the operations of hundreds of manufacturing, processing, mining, and service organizations. Three things I…
March 22, 2011
Everyone in the food industry is rapidly becoming aware of the new sheriff in town.
The FDA has vastly more authority than it did only a few…
June 27, 2010
It's finally here!
Our software partner, Shifthound, has completed work on our new Open Shift Management software. It is ready for you to use…
May 17, 2010
There is no doubt that shiftworkers prefer 12-hour shifts over 8-hour shifts. It's not that they like being at work for an extra four hours. They…
May 5, 2010
It's finally here.
After more than twenty years, we have finally found the software that we, and you, have been looking for.
April 2, 2010
There is no such thing as a perfectly staffed shiftwork operation. Sure, there will be days when the number of people that show up is exactly the…
March 23, 2010
There is a big difference between creating a shift schedule for a manufacturing plant and a call center.
More often than not, manufacturing tends…
February 1, 2010
We are typically asked about ways to lower overtime. It is clear that most companies view overtime as a necessary evil. They try to get it as low as…
December 10, 2009
Often, when we start on a project with a company, the question will be asked, "Can we put in more than one schedule?" The intent is to…
December 2, 2009
The problem with all night shifts, regardless of shift length, is that they don't match up with the lifestyles of the rest of the world. On…
November 24, 2009
Most people that come to our site are thinking "I need a shift schedule so all I need to do is search the internet until I find a pattern that I…
November 12, 2009
Lean manufacturing is one of those rare production crazes that actually works. People that have never heard of it might immediately think it implies…
November 4, 2009
There is not a perfect answer for this question. Most 8-hour operations have the day shift start between 6:00 am and 7:00 am. The afternoon shift…
October 19, 2009
I recently received a telephone call from a company that was having problems with their shift schedule. The problem, it seemed, was that people…
October 12, 2009
Overtime is a topic that I could write a book about and still only hit the highlights. My intention is to, from time to time, post something about…
October 6, 2009
Recently I was meeting with a team of union leaders and managers to discuss their shift schedules and our process for evaluating shift schedules…