Our services can be summarized in one sentence: We solve your shiftwork
problem for you.
Our methodology is determined by the needs of each individual client.
However, all of the work we do is based on the following three principles:
1) The needs of the company must
be met. 2) Get the workforce involved and
use their input. 3) Implement the solution.
Every one of our clients is presented with a unique proposal that incorporates
all three of these principles. The uniqueness of the work we do is based
on the answers to the following types of questions:
1) How many employees are involved?
2) How many departments are involved?
3) Do you anticipate that the solution
will have a major impact on the workforce? 4) When does the shiftwork solution
need to be in place? 5) How well do management and the workforce
get along? 6) Is the real issue about lowering
costs, increasing productivity or improving morale? 7) How much of the work do you want
us to do?
Most companies want us to do everything. When this is the case, the project
can last anywhere from three to twelve or more weeks. The following summarizes
what "doing everything" entails:
We perform a detailed business analysis to help identify and evaluate various
opportunities. We determine the optimal staffing levels. We calculate the
cost of straight time and overtime. We evaluate the impact that a change
in one area may have on other areas. We identify ways to maximize the utilization
of your best equipment. We find ways to schedule maintenance opportunities.
We identify the time needed for training and build that into your schedule.
We evaluate the variability in your workload and make recommendations to
facilitate it. We review your employee handbook or union contract and identify
those policies that are keeping the company and the workforce from achieving
mutual goals.
We take care of all the smaller details that make a difference between
success and failure. We make written recommendations on all of the pay and
work policies required to support the new schedule. We spend time on the
floor listening to individual shiftworkers. This helps us get a sense of
how the workforce is responding to the project. We make midcourse adjustments
to the methodology as required. An extra communication meeting here, a posted
bulletin there can sometimes make a world of difference.
The right shiftwork solution will be supported at all levels.
Our role as a neutral party enables us to facilitate a change process allowing
all stakeholders to buy-in to the solution. Extensive participation from
the employees and management at all levels develops the ownership needed
to ensure the success of the program.
Production Management - higher
productivity, improved asset utilization, and lower costs results
in higher profits.
Human Resources - the best
shiftwork environments can help attract and retain valuable, trained employees.
Shiftworkers - empowered
to find a solution that meets their needs and the business requirements.
The right schedule can result in benefits such as improved time-off that
are not available to day-workers. The bottom line is, things run better
out there when the people are happy.
For us to prepare a recommendation for your situation, the first step is
for us to learn more about you. A telephone call is the best way to start
the process. We know you are good at doing what it is you do. This fact
does not necessarily make you good at what we do. We have over 15 years
of experience working with shiftworkers and shiftwork operations. Tell us
about your shiftwork problem and we will take it from there.
